Privacy policy
The TRICA Phone Booth. Last updated 26 August 2026.
The phone booth is a recorded-message line at TRICA in Boise, Idaho, and a private web app the staff use to manage what it plays. This page covers both.
If you dial the phone
Nothing about you is stored. The booth phone has no caller ID and asks for nothing. Our logs record which digit was dialed and which recording played, so we can tell whether the line is working. They do not identify the caller, because nothing in the call does.
Calls are carried by Twilio, our telephone provider, which keeps its own record of each call as part of delivering it.
If you sign in to the admin site
The admin site is limited to TRICA staff we have approved. For them we store:
- Your email address and name, received from Google when you sign in. The email address is how we recognise you and how the approved-user list is kept.
- Recordings you make, if you record a message for the phone, along with the title and any text you typed for it.
- Activity logs of requests to the admin service, which include the signed-in email address. These are kept for 30 days and then deleted automatically.
We ask Google only for your name, email address and profile picture. We do not read your mail, contacts, calendar, files, or anything else in your Google account, and we never receive your Google password.
What we do with it
We use it to run the phone line and nothing else. We do not sell it, we do not share it with anyone outside TRICA, and we show no advertising. We do not use it to train machine-learning models. There are no analytics or tracking scripts on this site or the admin site, and neither one sets advertising cookies.
The data is held in Amazon Web Services in Oregon. Text typed for a message is sent to a speech provider to be read aloud, and forecast text comes from the US National Weather Service.
How long we keep it
Recordings stay until a staff member deletes them. Your sign-in account and your place on the approved-user list stay until your access is removed. Activity logs are deleted after 30 days.
Your choices
If you have signed in to the admin site, you can ask us to remove your account, your place on the approved-user list, and any recording you made. Write to the address below and we will do it.
Children
The admin site is for TRICA staff and is not offered to children. The phone itself collects nothing from anyone who dials it, whatever their age.
Changes
If this policy changes we will update this page and the date at the top of it.
Contact
Questions about this policy, or a request to remove your data: privacy@tricaphonebooth.com.